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Frequently Asked Questions
Common questions and answers about using Togetherly.
Can guests notify the facilitator that they want to speak when muted?
Yes, the hands up feature is designed to allow guests to notify the facilitator that they’d like to speak. ...
How can befrienders react to emergency situations whilst on befriending calls?
The safe reveal feature in Togetherly lets befrienders quickly access emergency contact details during befriending calls. If a service user...
How do I join an online session using a screen reader?
Join from Windows using JAWS When you ready to join open the Togetherly invitation e-mail and use the “Tab” key...
How do I download a call recording?
Befriending call Go to the Befriending tab on the top navigation bar. Locate the specific match for which you...
Can I enable/disable call recordings?
Enabling or disabling call recordings in Togetherly can be done on an account-wide basis, per group call, or per befriending...