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Frequently Asked Questions
Common questions and answers about using Togetherly.
How can I reconnect a disconnected guest?
If joining via phone Dial out to the guest using the live call dashboard. Click the telephone icon on their...
Can I adjust the storage duration for call recordings?
Call recording retention settings allow you to determine how long Togetherly keeps your call recordings before permanent deletion. This feature...
What do I need to be a facilitator of a session?
To host a session in Togetherly, your facilitators will need the following: A laptop, computer, iPad, tablet, or mobile with...
How do I mute & un-mute myself or guests during a group call?
Muting and un-muting yourself Once you have joined a call, there are 2 ways that you can mute and un-mute...
When guests are called, why do they have to press 1 to join?
By default, when we dial-out to a guest we ask them to press 1 if they would like to join...