Together.ly Fuels Bucksvision's Mission to Connect the Visually Impaired

Before partnering with Together.ly, Bucksvision faced some real hurdles with their telephone befriending service. Volunteers had to use personal phones, which sometimes resulted in privacy issues when phone numbers were shared. On top of that, call-blocking features prevented some people from receiving calls, limiting the service's reach.

The introduction of Together.ly provided Bucksvision with the technology to overcome these challenges. The platform offered a simple yet powerful solution, allowing calls to be made without revealing personal phone numbers and bypassing call-blocking issues with a consistent, recognisable number. This change safeguarded both parties privacy and ensured wider access, so more individuals could benefit from the service.

Together.ly’s reporting tools brought a whole new level of clarity to Bucksvision’s operations. They could see exactly how often calls were happening and for how long, ensuring all volunteer efforts were on point. This also helped them identify where they could improve and made it easier to show the impact of their work to those interested in their community efforts.

With a more efficient system in place, Bucksvision is prepared to scale their befriending services like never before. With less administrative load, they can welcome more volunteers and reach even more service users, expanding their supportive network. The ability to see where they can grow means they can introduce new features, like group calls, and support even more people. Bucksvision is all set to meet future demands while continuing to foster meaningful connections within their community.

By partnering with Together.ly, Bucksvision not only fine-tuned their befriending services but also strengthened their commitment to the people they serve. This collaboration shows how digital solutions can enhance efficiency while staying true to the core values of support and connection.