What challenges were you facing before signing up to Togetherly?
Our project was predominantly face to face activities & peer to peer support that helped support people keep connected in Brighton. During the pandemic we had no choice but to move all of our services online and also offer postal activities & we did anything we could to keep people connected during that period.
We did trial conference calls during the pandemic and although it worked it wasn't hugely successful as our members found it complicated to join. We also tried some Zoom calls which didn't seem to flow well and we needed to find a service that could remove any barriers for our members. We knew that some of our members were already nervous about joining digital events and when they have to do something that is technologically difficult it just gives them another barrier not to try.