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Metrics that Matter: Best Practices for Reporting Impact in Remote Service Delivery

Demonstrate the true impact of your remote service delivery with Together.ly's best practices for reporting outcomes and fostering continuous improvement.

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Retaining Volunteers: Fostering Commitment in Befriending Programmes

Empower your befriending programme with Together.ly's insights on retaining volunteers and fostering lasting commitment.

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Your Roadmap to Success: An Example of an Effective Remote Group Call Agenda

Check out this example agenda to help you kick off an engaging remote gardening session that gets everyone chatting and connected!

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Engaging Every Voice: Best Practices for Navigating Group Dynamics in Remote Interactions

Engage every voice and build a supportive community with Together.ly's best practices for navigating group dynamics in remote interactions.

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From Resistance to Readiness: Navigating Remote Service Changes

Make change less daunting and more empowering with Together.ly's insights into navigating changes in remote service delivery.

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Navigating Conversations: Discussing Call Recording with Confidence

Approach sensitive conversations about call recording with confidence, using Together.ly's tips to build trust and emphasise the benefits for care and safety.

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The Facilitator’s Playbook: How to facilitate effective remote group sessions

Unlock the full potential of your remote group sessions with Together.ly’s best practices guide

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Building Bonds: How to Create Meaningful Befriending Matches

Forge impactful and lasting friendships with Together.ly's insights into creating meaningful befriending matches.

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Beyond Blocking: How Modern Remote Tools Offer Stronger Protections Than Traditional 141 Blocking

Do you ever wonder if solely relying on methods like 141 blocking is enough to safeguard confidential conversations?

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Seeing the Full Picture: Why Embracing Remote Services Means Understanding Your Impact Better

Why continue to guess the impact of your charity's efforts when remote services can provide precise, measurable insights?

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Unlocking Opportunities: Why Data Security Shouldn’t Hinder Your Transition to Remote Service Delivery

Why let data security concerns stall your charity's transition to remote service delivery when the right digital tools can ensure robust protection and enhance user engagement?

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Connecting Through Conversation: How Remote Service Delivery Builds Confidence

How can your charity empower individuals who lack confidence or face barriers in accessing traditional in-person services by providing remote service delivery through simple phone-based interactions?

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Overcoming the Fear of Disengagement: Why Remote Doesn’t Mean Disconnected

Is your charity potentially missing out on deeper engagement by hesitating to adopt remote service delivery, and could the very methods often seen as potentially isolating actually hold the key to enhancing connection?

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Scaling on a Budget: Why Remote Services Should Be Part of Your Charity’s Growth Strategy

Have you ever wondered how your charity can reach more people without stretching your already tight budget?

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Staying Ahead of the Curve: How Remote Service Delivery Can Future-Proof Your Charity

How can your charity future-proof its impact and tackle loneliness by embracing remote service delivery?

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Unlocking Potential: Why Underestimating Your Service Users’ Tech Skills is a Missed Opportunity

Why assume that remote services are too complex for your service users when they might surprise you with their tech-savviness?

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Maximising Funding Potential: How Remote Services Open Up More Funding Opportunities for Charities

How can your charity unlock new funding opportunities and elevate its impact through the adoption of digital and remote service delivery innovations?

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Optimising Remote Service Delivery: Why Internal Phone Systems Aren’t Enough

Why continue to wrestle with the constraints of outdated phone systems for your charity's remote sessions when there's a better way?

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Data-Driven Decision Making: How Remote Services Can Revolutionise Charity Operations

How can your charity transform decision-making and boost service effectiveness using data-driven insights from remote solutions?

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Remote Made Easy: Why Mastering Remote Group Sessions is Simpler Than You Think

Why let apprehension hold you back from remote group sessions when it’s far simpler than you think to connect and engage meaningfully with people?

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Efficient Outreach: Transforming Charity Efficiency and Effectiveness Through Remote Services

How can your charity enhance efficiency and impact with limited resources through remote service delivery?

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Redefining Efficiency: Why Charities with Limited Resources Thrive with Remote Services

Could your charity be missing out on the transformative power of remote services, breaking through the barriers of limited resources and digital hurdles?

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Cutting Costs Creatively: How Remote Operations Can Save Your Organisation Money

How can your charity achieve cost savings while maximising impact through remote service delivery?

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Safeguarding Your Data: Why You Can Trust Modern Communication Technologies

Why hesitate to implement remote services over data security concerns when the right digital tools can provide robust protection with ease of use?

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Redefining Volunteering: How Remote Services Enhance Volunteer Recruitment and Retention

How can your charity overcome the limitations of traditional volunteering by adopting remote service delivery?

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Bridging the Gap: Why Remote Services Are More In-Demand Than You Think

Is your charity overlooking the potential of remote services, assuming face-to-face interaction is the only way to meet your service users' needs?

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Reaching the Unreachable: How Remote Services Make Charities More Inclusive

How can your charity enhance inclusivity for isolated or homebound individuals through remote service delivery?

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Keep your matches safe, by ensuring phone numbers are always hidden

Facilitate calls without revealing either parties number.

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Embracing the Digital Companion: A New Era in Combating Loneliness?

Can technology truly alleviate loneliness, or does it risk deepening the chasm of isolation?

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Why Real-Time Data and Reporting is a Game-Changer for Charities

Real-time reporting and feedback mechanisms are setting a new standard for operational efficiency and impactful engagement.

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Don’t be left in the dark: No Contact Report

Get instant, real-time visibility of volunteers that have stopped calling, or service users that have stopped answering.

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Scams, spams and robocallers

The telephone is a great way to reach those that are isolated, but not if they worried it's a scam.

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Can charities record calls with their service users?

The benefits of recording remotely delivered sessions for safeguarding or training are obvious. The rules, less so...

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Key Performance Indicators for telephone befriending

Measuring performance is essential if you're going to operate a sustainable service. Here are some KPIs you should be measuring.

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Telephone befriending safeguarding, things to consider

Assessing safeguarding risks for digital services can seem daunting, but with a good process it can be straightforward.

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